The Which? Awards are back! It’s our 20th year anniversary, making it a particularly special moment to celebrate the brands delivering for consumers. We’ve already revealed the shortlist on our social channels, including LinkedIn, with plenty of buzz across the industry. See the shortlist on the Which? Awards page here.
This year the awards will be held for the first time at the Science Museum in London, which feels like the perfect match for Which? as we’re known for our scientific approach to testing. The ceremony will be hosted by the wonderful Sue Perkins, alongside Which? CEO Anabel Hoult.

With a career spanning over 25 years across television, radio, and podcasts, Sue has become one of the UK’s most versatile and beloved presenters. From Light Lunch on Channel 4 to seven standout series of The Great British Bake Off on BBC One, she’s charmed audiences through reality shows, comedy panels, and travel adventures alike. Beyond broadcasting, she’s an accomplished writer and stage performer, most recently starring in the West End production of Every Brilliant Thing. Now, she brings her warmth, wit and experience to the stage as our Awards co-host.
There are 13 categories this year, covering a broad range of sectors from everyday essentials to major purchases:
1. Appliance Brand of the Year
2. Banking Brand of the Year
3. Best Value Brand of the Year (new)
4. Consumer-First Brand of the Year (new)
5. Consumer-First Service of the Year (new)
6. Electric Car Brand of the Year
7. Health & Wellbeing Brand of the Year
8. Home Entertainment Brand of the Year (new)
9. Renewables Installer of the Year
10. Retailer of the Year
11. Travel Brand of the Year
12. Trusted Trader of the Year
13. Utilities Brand of the Year
New for this year, we’ve introduced several categories to reflect changing consumer priorities and emerging areas of excellence:
Best Value Brand of the Year – recognising companies that prove affordability and high performance can go hand in hand, combining strong lab test results with lower price points than competitors.
Consumer-First Brand of the Year – awarded to brands whose products perform strongly in our testing and that consistently demonstrate a commitment to putting consumers first.
Consumer-First Service of the Year – celebrating services that have performed highly in our tests and demonstrated that they put consumers at the heart of what they do.
Home Entertainment Brand of the Year – for companies that consistently perform well in our rigorous testing of home entertainment products available in the UK.

These exclusive awards are Which?’s way of celebrating the companies that are winning for consumers and have earned our recognition. They’re the businesses that consistently do right by consumers, based on our own rigorously impartial research.
Being shortlisted for a Which? award is an exceptional achievement and winning one is the ultimate accolade.